Understanding Meter Readings
How to Read Your Electricity Meter & Submit a Reading Online
- Providing regular meter readings helps make sure your bills are accurate and based on the energy you’ve used and not estimates.
- An actual meter read records your true electricity use, but an estimated read is only a prediction. This can cause bills to be too high or too low, creating surprises when the readings are corrected.
- Actual = when we get the number directly from your meter.
- Estimate = when we estimate your usage based on past readings.
- When you, as a customer, provide us with regular actual meter readings, this ensures your billing remains accurate and you pay for what you use.
Follow these simple steps to read your meter and submit your reading through our online service
Locate Your Electricity Meter
Your meter is usually found in one of the following places:
- Inside your home (under the stairs, in a hallway cupboard, or utility room).
- Outside in a wall box or cabinet.
- In communal areas (for flats or apartments).
Take a Clear, Accurate Reading
- Press number 9 – This will display your meter reading.
- Take note of the numbers displayed on the screen.
- Read left to right.
Submit Your Reading Online
- Once you’ve taken your reading, it’s quick and easy to submit it online.
How to Submit Your Reading:
- Visit our meter reading page: Meter Reading Page
- Enter your MPRN number and Meter Reading(s). If you have solar panels, please submit your meter reads by emailing INFO@BUDGETENERGY.CO.UK
- Double-check your details to make sure they’re correct.
- Click ‘Submit Reading’ to send it to our team.
- You’ll receive a confirmation once your reading has been received successfully.
Need Help?
If you’re unsure how to read your meter, believe your meter may be faulty, or have any difficulties submitting your reading, our customer support team will be happy to guide you.
0800 012 1177 or Live Chat: Live chat is available on our website.
Email us -TalkToUs@budgetenergy.co.uk