Moving Home – Information for Customers
Moving Home?
If you're moving home, it's important to let Budget Energy know so your account can be updated, and your final bill is accurate. Please call us on 0800 012 11 77 and select option 2.
If your new home is also supplied by Budget Energy, let us know:
- Your new address
- Move-in date
- Your new MPRN
- Opening meter reading
- We’ll set up your new account and make the transfer as smooth as possible
Provide Your Moving Details
Please have the following details ready when you call us on 0800 012 11 77 (option 2) :
- Your account details.
- Moving out date.
- Final meter reading on the day you move.
- Your last Top Up date and Top Up amount.
- Forwarding address for your final bill.
- When's the best time to contact you – AM or PM.
Why Meter Readings Matter
Providing accurate meter readings ensures:
- You're only charged for the energy you've used.
- Your final bill is correct.
- No delays in closing or opening your account.