An electricity bill will be issued to Budget Energy customers quarterly. The bill will show the amount of electricity used in the period and the cost including VAT. Budget Energy, can upon request, provide you with your bill via email.

All customers, except for those with Keypad meters, will receive a bill. For those customers signed up to pay by Direct Debit your quarterly bill will provide details of your usage over the period, the amount of payments you have made and whether your account is in credit or if you owe any money for the electricity you have used. Keypad customers will receive a statement for information only – this will provide details of the amounts and dates you topped up on over the last 12 months and will include monthly usage.

Pay As You Go keypad customers will receive an annual statement for information only – this will provide details of the amounts and dates you topped up on over the last 12 months and will include your monthly usage.

If you choose one of our ESaver tariffs you will receive your bills electronically via email. You can choose to switch back to paper bills at any time, free of charge. However, to receive paper bills, you will be removed from an ESaver tariff and will lose any discounts the electronically billed tariffs may provide over the standard bill pay tariffs. 

Budget Energy offers our customers a range of payment options:

• By Credit/Debit card over the phone
• By Credit/Debit card online
• Direct Debit
• Banking Online

Pay by debit or with credit card.

Go Online

You’ll need to have an online account before you can make a payment. To make payments online please go to My Account, If you do not have access to your online account or need help setting up contact us on 0800 012 1177

Use Our App

You'll need to have our mobile app. If you don't have the app you can download it from the 'App/Play store'.  

Call Us

You can pay over the telephone line on 0800 012 1177 Monday to Friday 8am – 6pm)

Banking Online

You can pay your bills online. You will need to set us up as a payee and in order to do so you will need the following details:

Bank account name: Budget Energy Ltd

Bank address: Leicester, Leicestershire, United Kingdom, LE87 2BB

Bank Identifier: 200000

IBAN: GB40 BARC 2000 0053 5760 43

Bank Name: BARCLAYS BANK PL

Please instruct your bank to quote your Budget Energy account number as a reference. This helps to ensure there will be no delay in processing your payment. You’ll find your account number in the top centre of your bill.

Pay by Direct Debit

Your first direct debit amount includes the following:

Your actual electricity usage during your switch over period, which may take up to one month.

The monthly direct debit amount calculated on your historic usage.

Subsequent direct debits will be your calculated monthly amount and reviewed after 12 months.